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Privacy Policy
Introduction
Cinepass UG (haftungsbeschränkt) (“Company,” “we,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our mobile and web applications at https://chat.joysight.co and our landing page https://joysight.co, as well as when you interact through third-party login providers such as Facebook Login, Apple Sign-In, or Google Sign-In.
By using our services, you agree to the terms outlined below.
Controller
Cinepass UG (haftungsbeschränkt)
Cuvrystraße 1
10997 Berlin
Germany
Represented by: Valentin Dege
Commercial Register: Local Court (Amtsgericht) Charlottenburg
Register Number: HRB 161864 B
VAT ID: DE299829532
Email: support@joysight.co
Data We Collect
We process the following categories of personal data:
a) Data you provide
– Name
– Email address
– Preferences (e.g., genres, interests)
– Information entered in forms or chatbot interactions
b) Data from third-party logins
– Public profile (name, email, profile picture)
– Facebook ID, Google ID, Apple ID
– Authentication tokens
c) Device and usage data
– IP address
– Device type and operating system
– Browser type
– Language settings
– Access timestamps
– Interaction logs
d) Cookies & analytics (only with consent)
We use cookies or similar technologies only with your consent (§ 25 TDDDG). This may include:
– Google Analytics
– Firebase Analytics
Consent is obtained through a consent banner.
Purposes and Legal Bases
We process data on the following legal bases:
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Art. 6(1)(a) GDPR: Consent (e.g., newsletter, optional analytics/marketing)
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Art. 6(1)(b) GDPR: Contract performance (e.g., user account, login, support)
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Art. 6(1)(c) GDPR: Legal obligations
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Art. 6(1)(f) GDPR: Legitimate interests (e.g., fraud prevention, service improvement)
Data Sharing
We do not share personal data for advertising purposes. Data is only shared:
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with service providers (hosting, analytics, payment, support) under strict processing agreements,
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if legally required,
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to protect our rights or the safety of others.
All processors are bound by GDPR-compliant contracts.
International Transfers
If data is transferred to third countries outside the EU/EEA (e.g., to US-based services such as Google, Meta, Apple), this is done only with appropriate safeguards (e.g., EU Standard Contractual Clauses).
Retention Period
Data is stored only as long as necessary for the stated purposes or as required by law. If an account is deleted or a user exercises their rights, the data will be deleted or anonymized unless legal retention obligations apply.
Your Rights
You have the right at any time to:
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Access (Art. 15 GDPR)
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Rectification (Art. 16 GDPR)
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Erasure (Art. 17 GDPR)
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Restriction of processing (Art. 18 GDPR)
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Data portability (Art. 20 GDPR)
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Object to processing based on legitimate interests (Art. 21 GDPR)
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Withdraw consent at any time with future effect
You may also lodge a complaint with the competent data protection authority.
Children
Our services are not directed at individuals under 16 years of age. We do not knowingly process minors’ data. If such data comes to our attention, it will be deleted immediately.
Account Deletion
Users can delete their account at any time within the app or by contacting support@joysight.co. When an account is deleted, all personal data will be erased without delay unless legal retention obligations apply.
For Sign in with Apple, if the “Hide My Email” feature is used, only the anonymized relay address is stored.
Data Security
We implement technical and organizational measures (e.g., encryption, firewalls, access controls) to protect your data from loss or unauthorized access. However, no system can be guaranteed to be 100% secure.
Changes
We may update this Privacy Policy from time to time. Updates will be published with an updated “last updated” date and, if necessary, communicated within the app or by email.
Contact
Cinepass UG (haftungsbeschränkt)
Cuvrystraße 1
10997 Berlin, Germany
Represented by: Valentin Degen